14-DAY REFUND/REJECT POLICY
At GED Brokerage, client satisfaction remains our foremost commitment. We provide a comprehensive refund option within 14 days of purchase, applicable when assets are returned in their original, unaltered condition. Important: Refund eligibility is immediately voided by any buyer-induced damage to the asset.
REJECTION PROCESS
Buyers must notify our customer service team before 5 PM EDT within the 14-calendar-day window following purchase receipt. Our specialists will provide efficient guidance through the return authorization process. Immediate contact is recommended to expedite your return or exchange request.
RETURN EXCEPTIONS
NON-QUALIFYING RETURNS
- Vehicles with aftermarket modifications or alterations
- Assets currently pledged as loan collateral
- Units exhibiting accident-related damage
REFUND PROCESS
PROCESSING TIMELINE
GED Brokerage initiates refunds immediately upon successful return inspection. While we process transactions promptly, please allow 1-3 business days for the refund to appear in your account, depending on your financial institution's processing procedures.
CLIENT COMMITMENT
We value your trust and are dedicated to ensuring a seamless resolution process. Our team remains available to address any concerns throughout the refund procedure, maintaining the high service standards synonymous with GED Brokerage.
Our Trusted Partners
We are proud to partner with leading banks and financial institutions to deliver exclusive, competitive rates for our members. At GED Brokerage, our mission is to empower you with exceptional opportunities, ensuring informed decisions when purchasing repossessed vehicles. With a reliable and transparent online platform, we provide a seamless auction experience—allowing you to bid and win with confidence. Join us today and discover the perfect vehicle for your needs!
